Reservation Policies at Whistling Swan Inn
Please familiarize yourself with our policies before making reservations with us for your family vacation or weekend getaway.
Rates and Occupancy
Rates are based on double occupancy, per night and are subject to change without notice. Single occupancy rates apply on weekdays (Sunday through Thursday). Rates are subject to a 7% NJ Sales Tax and a 5% Lodging Tax. The charge for an additional person is $20 per night and includes breakfast.
Weekly, monthly and corporate rates are available upon request.
Check In/Out
Check-in hours are 3:00 – 8:00 pm Monday-Friday and by 6 pm on Saturday/Sundays. Special arrangements must be made in advance for late arrivals. Early check ins are subject to a $25 fee and can be arranged for no earlier than 1pm. Please call the Inn if you are in need of an early check in and provide at least 24 hours notice.
Check-out time is anytime before 11:00am. Late check-outs are at the discretion of the innkeeper and must be arranged in advance. There may be an additional fee for checking out after 11:00 am.
Minimum Stays
Minimum stay requirements vary, but a two-night minimum stay is required on weekends between May 1st and October 31st as well as holidays or during special events. Please do not hesitate to call to discuss specific travel requests as we can often accommodate other scenarios.
Deposit
At the time of reservation, a valid credit card number is required to confirm. We will process a $25 non refundable deposit per night per room to secure the reservation. We will accept a check for deposits, but it must arrive within 72 hours of your reservation.
Payment
We accept cash and major credit cards for payment, i.e., Visa, MasterCard, American Express and Discover.
- Rates include our full breakfast and are per room, per night.
- Breakfast is served 8:00 am – 9:00 am on weekdays, and 8:00 am -10:30 am on weekends.
- Guestrooms are on the 2nd and 3rd floors.
Cancellations
We recognize that circumstances sometimes necessitate a cancellation. Because of our small size, cancellations and no shows affect us significantly. For this reason, cancellations must be made seven (7) days prior to the date of arrival to receive your refund less non refundable deposit.
If you cancel within 7 days, no eligible payments will be refunded unless the room(s) can be re-booked. Fourteen (14) day notice is required before holidays/special stays. Please note that packages or add ons are non refundable if cancelled within 72 hours of your reservation as we work with 3rd party companies for many of our offerings.
Group reservations (4 or more rooms) must provide a minimum of 30 days notice.
Guests canceling within 24 hours or less notice will be charged the full amount of their reservation. Guests checking out earlier than the confirmed departure date will not receive a refund unless the room is re-booked.
All cancellations, regardless of notice, will be assessed a $25.00 administrative fee.
Cancellations are NOT accepted by email or through a message on the phone; you must call and speak to the Innkeeper to cancel a reservation. In the event of a cancellation, a confirmation number will be issued you to via email.
Children
Children over the age of 10, accompanied by well-behaved parents, are most welcome at our inn, however we do not provide a special children’s menu at breakfast. The Whistling Swan Inn is not appropriate for young children; our Inn is not child proofed and many of our guests are looking for a quiet getaway.
Pets
To ensure the comfort of all our guests, we are not able to accommodate pets at the inn. There is boarding nearby.
Smoking
We are a completely non-smoking home. Smoking is allowed outdoors only, and ash trays are available for your use outside. Please be courteous to others, smoking away from the house or open windows. If evidence of smoking is found in your room, cleaning charges of $500 will be billed to your credit card.
Mobility and Medical Issues
Guest rooms are on the second and third floors. There is no elevator, and we are not wheelchair accessible. Whistling Swan Inn is not appropriate for those who have difficulty climbing more than just a few steps.
Gift Certificates and Gift Cards
Some restrictions may apply for gift cards and gift certificates. Therefore please book your reservation directly with the inn and mention your certificates/cards when making your reservation. Third-party gift certificates, e.g., bedandbreakfast.com, Select Registry are no longer being accepted. Our own gift certificates apply to room rates only. Taxes and other charges will be billed directly. Gift certificates may not be used in combination with other offers or promotions.
Forgotten Items
Items left behind at the inn can be sent to you upon request. The cost of shipping + a $5 handling and packaging fee will be billed to your credit card.